
This includes reading reviews, researching companies or websites, and verifying the person or company are who they say they are. When making a payment, always take the time to complete extra checks to make sure the payee and the payment is genuine.

So, if you receive an email, text or call, verify it’s genuine by phoning them back on a known and trusted number. Anyone can be easily impersonated, and criminals can make the caller ID, email address or name look exactly like the genuine caller.They’re in place to help you bank safely and avoid being scammed. Pay extra attention to the warnings we provide when making a payment.Speak to someone you trust first, like a friend or family member, before making payments. Always think carefully before making a payment, especially if it’s a lot of money for you.While there’s no one-size-fits-all approach when it comes to protecting yourself from fraudulent activity, we’ve put together a list of things that can help you spot and avoid fraud and scams. Investment fees, charges and key documents.


